Return & Exchange Policy

Thank you for shopping with OUTSTANDRD! We hope you love your new t-shirts, but if you are not completely satisfied, we’re happy to help with returns and exchanges within the following guidelines:

Return Window

• You may return or exchange your t-shirt within 14 days of shipping date.
• The product must be in its original, unworn, and unwashed condition. Otherwise, the merch will be returned to you without a refund. 

Defective or Damaged Items

• If your item is damaged or defective upon arrival, please contact us within 7 days of receiving your order. We’ll issue a full refund and send you a replacement

Non-Returnable Items

• Personalized or custom-designed t-shirts.
• Sale or clearance items (unless defective).

How to Return or Exchange

• Step 1: Contact us at info@outstandrd.com to initiate your return or exchange. Please include your order number and details of the item you wish to return or exchange.
• Step 2: After approval, pack your item securely, and send it back to us. Please note that shipping fees for returns or exchanges are the responsibility of the customer unless the item is defective.
• Step 3: Once we receive the returned item, we will process your refund or exchange, typically within 5–7 business days.

Refunds

• Refunds will be issued to your original payment method, excluding any shipping charges.
  

Exchanges

• If you wish to exchange your t-shirt for a different size or style, please follow the same process as a return and mention the new item you want. We will ship the replacement once the original item is returned. 

Shipping Costs

• Return shipping fees are the responsibility of the customer, except in cases of defective or damaged products.
• We recommend using a trackable shipping service for returns to ensure we receive your item.